Money Back Guarantee
It’s because of this ‘try-before-you-buy’ system that Cassettesforsale.com provides up to 30-day Money Back Guarantee. Refunds will be approved within this guarantee only under the accepted circumstances below. If a purchase should exceed the product’s specified money-back-guarantee period, no refund will be given.
Circumstances of No Refund
With products featuring an up to 30-day Money Back Guarantee, Cassettesforsa.com generally does not refund or exchange products in the following situations:
Non-technical Circumstances
1. Failure to read the product description before purchasing and thus resulting in dissatisfaction with the product’s functioned and/or results. It is highly recommended that every customer read the product description and try the free trial version before making their final purchase decision. Cassettesforsale.com does not refund software if products fail to meet customer’s needs due to lack of understanding of the products functions and capabilities on the part of the customer. However, Cassettesforsale.com can exchange the purchased product for the correct product outright, within a price difference of USD $20 of the purchased product, within the guarantee period. If the purchased product is exchanged for a correct product of lower price, Cassettesforsale.com will not refund the price difference.
2. A customer refund request on complaint of credit card fraud/other unauthorized payment. As Cassettesforsale.com cooperates with an independent payment platform, it’s impossible to monitor authorization during payment. Once an order is processed and fulfilled, it can’t be cancelled. However, Cassettesforsale.com will exchange the purchased product for one the customer would like.
3. A refund request claiming the failure to receive registration code within two hours of the order having been successful. Ordinarily, once an order has been validated, Cassettesforsale.com system will automatically send a registration e-mail within 1 hour. However, sometimes the arrival of this registration e-mail can be delayed, due to delays caused by internet or system glitches, email spam settings, etc. In this case, customers should visit the Customer Support Center to retrieve it, or contact customer service via Live Chat or Online Form—all queries will receive a response the same day.
4. Purchase of a so-called ‘wrong product’, without having exchanged it for the right product within the purchased product’s guarantee period. Cassettesforsale.com will not refund the order; whereas, we can provide a discount to purchase the correct product.
5. Purchase of a wrong product, which has already been followed by the purchase the correct product from another company.
6. Cassettesforsale.com Product price differences between different regions or price differences between Cassettesforsale.com and other companies.
8. A customer has a ‘change of mind’ after purchase.